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Scope","\u003Cp>These general terms and conditions (GTC) govern the legal relationship between the sole proprietorship Woodkit Khamso (hereinafter “the workshop”) and its customers (both private and business customers). They apply to all quotes, contracts for work, deliveries and services of the workshop. Any deviating agreements must be made in writing.\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":214,"text":215,"link_text":98,"link":216},"2. Quotes, planning work and conclusion of contract","\u003Cp>\u003Cstrong>Validity:\u003C\u002Fstrong> Unless stated otherwise on the quote, the workshop's quotes are valid for 3 months from the date of issue.\u003C\u002Fp>\u003Cp>\u003Cstrong>Planning work:\u003C\u002Fstrong> Extensive preliminary work such as sketches, designs and CAD plans produced at the customer's request is generally chargeable. If no contract is concluded (no order placed) after the planning phase, the workshop is entitled to invoice the planning work incurred at the usual industry time-and-materials rates.\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":218,"text":219,"link_text":98,"link":220},"3. Prices and payment terms","\u003Cp>\u003Cstrong>VAT:\u003C\u002Fstrong> The workshop is not registered for VAT. All prices in quotes and invoices are therefore exclusive of VAT. No VAT is shown and none is owed.\u003C\u002Fp>\u003Cp>Unless defined otherwise below, invoices are payable net within 20 days of the invoice date. Unjustified early-payment deductions will be charged back. Depending on the order value, the following payment terms apply:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Orders under CHF 2,000 (payment in advance):\u003C\u002Fstrong> The full invoice amount (100%) is payable in advance when the contract is concluded.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Orders of CHF 2,000 or more (instalments):\u003C\u002Fstrong> * 50% of the order total when the order is placed.\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>50% of the order total after delivery, installation or acceptance.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>MONARCH table exception:\u003C\u002Fstrong> Regardless of the order value above, the full invoice amount (100%) for a MONARCH table is payable in advance immediately on conclusion of the contract. This payment counts as confirmation of the binding start of production.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Start of production:\u003C\u002Fstrong> In both cases, ordering materials and planning and production work only begin once the required advance payment or instalment has been received in full. Any agreed delivery times are extended accordingly if payment is received late.\u003C\u002Fp>\u003Cp>\u003Cstrong>Late payment:\u003C\u002Fstrong> If the payment deadline passes without payment, the customer is in default without further reminder. From that point, default interest of 5% p.a. is owed. For the second and each further reminder, the workshop charges an administration fee (reminder fee) of CHF 20. The workshop reserves the right to assign outstanding claims to a debt collection agency.\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":222,"text":223,"link_text":98,"link":224},"4. Retention of title","\u003Cp>Delivered and installed goods remain the property of the workshop until all claims arising from the respective contract have been paid in full. The workshop is expressly entitled to have the retention of title entered, at the customer's expense, in the relevant register at the customer's place of residence or registered office (Art. 715 Swiss Civil Code).\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":226,"text":227,"link_text":98,"link":228},"5. Delivery, installation and on-site requirements","\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Delivery times:\u003C\u002Fstrong> Stated delivery and installation dates are guidelines. In the event of delays for which the workshop is not responsible (e.g. material shortages at suppliers, force majeure, illness), claims for damages or withdrawal from the contract by the customer are excluded.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>On-site requirements:\u003C\u002Fstrong> The customer is responsible for ensuring that, on the agreed installation date, the premises are freely accessible and cleared, and that any necessary connections (electricity, water) are available.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Additional work:\u003C\u002Fstrong> If the on-site requirements are not met when the workshop arrives, and this causes waiting time or additional work (e.g. clearing rooms), this additional effort will be invoiced separately on a time-and-materials basis at the current hourly rates.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"url":98,"title":98},{"anchor":98,"type":209,"title":230,"text":231,"link_text":98,"link":232},"6. Acceptance and notification of defects","\u003Cp>After installation is completed or the work is handed over, the customer must inspect it promptly. Obvious defects must be reported to the workshop in writing within 10 days of completion of the work. If no complaint is made within this period, the work is deemed accepted (in accordance with Art. 370 Swiss Code of Obligations). Hidden defects must be reported in writing immediately after they are discovered.\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":234,"text":235,"link_text":98,"link":236},"7. Warranty and liability","\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Lifetime warranty on craftsmanship:\u003C\u002Fstrong> The workshop stands for the highest quality of craftsmanship and grants the original client a lifetime warranty on its own workmanship (solid wood work, dimensional accuracy, woodworking joints). This warranty applies for as long as the sole proprietorship Woodkit Khamso exists.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Warranty exceptions (natural product and third-party components):\u003C\u002Fstrong> Wood is a natural product. Natural properties such as the usual changes in color (e.g. from UV light), fine cracks or slight movement of the wood (swelling and shrinking due to fluctuations in indoor humidity) are not defects and are excluded from the warranty. Also excluded from the lifetime warranty are:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Natural wear and tear.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Improper handling, lack of care, or moisture damage caused by the customer or third parties.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>All third-party components (such as hinges, fittings, drawer runners, glass, light sources, electronic devices). For these, only the statutory provisions (2 years) or the differing warranties of the respective manufacturers apply.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Exclusion of liability:\u003C\u002Fstrong> The workshop's liability for slight negligence is excluded. Likewise, any liability for indirect and consequential damage (e.g. loss of profit, loss of use, damage due to delay) is fully excluded to the extent permitted by law.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"url":98,"title":98},{"anchor":98,"type":209,"title":238,"text":239,"link_text":98,"link":240},"8. Copyright and intellectual property","\u003Cp>All rights to designs, sketches, CAD plans, samples and models remain entirely with the workshop. Without the workshop's express written consent, they may not be copied, reproduced or made available to third parties (in particular to competitors for obtaining competing quotes). In the event of infringement, the workshop reserves the right to take legal action and claim damages.\u003C\u002Fp>",{"url":98,"title":98},{"anchor":98,"type":209,"title":242,"text":243,"link_text":98,"link":244},"9. Applicable law and place of jurisdiction","\u003Cp>All legal relationships between the customer and the workshop are governed exclusively by substantive Swiss law. The exclusive place of jurisdiction for all disputes is the registered office of the workshop (Neuenegg, canton of Bern). Mandatory statutory places of jurisdiction (e.g. for consumers) are reserved.\u003C\u002Fp>",{"url":98,"title":98},1791888310478,[180,187,247,140],"\u002Fterms-and-conditions","[\"statamic\",\"page\",\"\u002Fterms-and-conditions\",\"en\"]",1791888308304]